Custom Software Development & System Integration

System integration connects separate software — ERP, CRM, Shopify, marketplaces, payment gateways and logistics — so data moves between them automatically instead of being re-typed. Without it, teams reconcile orders, stock and payments by hand, and errors surface as stock-outs, wrong invoices or missed follow-ups. Integrations are built on official APIs and webhooks, with retries and alerts so a failure is noticed immediately.

Use the cloud your team already knows or that matches your other systems; all four are reliable, and the differences lie mostly in managed services, pricing and available skills. Firebase suits fast web and mobile apps with real-time data, AWS and Google Cloud suit most custom platforms, and Azure fits businesses already on Microsoft 365. All the major clouds offer Indian regions where data residency matters.

Cost depends on the number of user roles and screens, the integrations and the quality of their APIs, security and compliance requirements, data migration and the level of support you need. We split the work into phases with a fixed scope each, so you approve one release at a time. A reliable estimate only makes sense after a short discovery of your systems.

You do. The contract assigns the intellectual property in custom code to you, the repository and cloud accounts are in your name from day one, and documentation is part of every release. Open-source libraries keep their own licences, which we list at handover.

Yes, by replacing it in stages rather than in one big switch-over. We put APIs around the old system, move one module at a time to the new platform, migrate and reconcile data at each step and keep a rollback path. Users move across gradually, so daily operations continue throughout.

An SLA-based plan covers monitoring, bug fixes within agreed response times by severity, security patches and dependency updates, backups with restore tests, and a monthly allowance for small changes. Response times and coverage hours are written into the SLA, so you know exactly what happens when something breaks out of hours.

Choose a team that asks about your process before proposing technology, can show architecture and documentation from past work, puts code and cloud accounts in your name and offers a written SLA. When comparing a freelancer, an offshore development shop and a long-term partner, ask who will maintain the system two years from now, not only what the build costs. Meet the engineers who will actually do the work before you sign.